Privacy Policy

1. Introduction

At Al-Yassin Farms, we respect your privacy and are committed to protecting the personal and business information you share with us. This Privacy Policy explains how we collect, use, store, and protect information submitted through our website, contact forms, quote requests, email communications, and other business enquiries.

By using our website or submitting an enquiry, you agree to the practices described in this Privacy Policy.

2. Who We Are

Al-Yassin Farms is a B2B wholesale pistachio supplier offering Syrian and American pistachios to confectionery manufacturers, bakeries, distributors, food service companies, and commercial buyers across the GCC, MENA region, and international markets.

3. Information We Collect

We may collect the following information when you contact us or submit an enquiry through our website:

• First name and last name
• Company name
• Business type
• Job title, if provided
• Email address
• Phone number
• Street address, city, region, postal code, and country
• Product interest
• Subject of enquiry
• Message or enquiry details
• Quantity requirements, destination market, packaging needs, and product specifications
• Any other information you choose to provide

We may also collect limited technical information such as browser type, device information, IP address, pages visited, and website usage data through cookies or analytics tools.

4. How We Use Your Information

We use the information we collect to:

• Respond to wholesale enquiries
• Prepare quotations and product information
• Discuss product specifications, packaging, quantities, and shipping destinations
• Process sample requests where applicable
• Communicate with potential and existing B2B customers
• Improve our website, services, and customer experience
• Maintain internal business records
• Support business, legal, and compliance requirements
• Prevent misuse, fraud, or unauthorized activity

5. Legal Basis for Processing

Depending on your location and applicable law, we may process your information based on your consent, our legitimate business interest, the need to respond to your request, the preparation or performance of a business agreement, or compliance with legal obligations.

6. Sharing Your Information

We do not sell your personal information.

We may share your information only when necessary with:

• Internal team members responsible for sales, sourcing, logistics, or customer support
• Shipping, logistics, customs, or trade coordination partners
• Professional advisors, where required
• Website hosting, email, analytics, CRM, or IT service providers
• Authorities or regulators when legally required

Any third party that handles information on our behalf is expected to protect it and use it only for the intended business purpose.

7. International Data Transfers

Because Al-Yassin Farms works with buyers, suppliers, and business partners across different countries, your information may be processed or transferred internationally. When this happens, we take reasonable steps to protect your information in line with applicable privacy and data protection requirements.

8. Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and understand how visitors use our pages.

Cookies may help us:

• Improve website performance
• Understand visitor behavior
• Measure marketing effectiveness
• Remember basic preferences

You can usually manage or disable cookies through your browser settings. Disabling cookies may affect certain website functions.

9. Data Retention

We keep your information only for as long as necessary to respond to your enquiry, maintain business records, manage supplier or customer relationships, comply with legal obligations, or resolve disputes.

When information is no longer needed, we take reasonable steps to delete, anonymize, or securely store it according to our internal policies.

10. Data Security

We use reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of online transmission or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.

11. Your Rights

Depending on your location and applicable law, you may have the right to:

• Request access to your personal information
• Ask us to correct inaccurate or incomplete information
• Request deletion of your information
• Object to certain processing activities
• Request restriction of processing
• Withdraw consent where processing is based on consent
• Request information about how your data is used

To exercise any of these rights, please contact Al-Yassin Farms through the official contact form available on our website.

12. B2B Communications

By submitting a wholesale enquiry, you agree that Al-Yassin Farms may contact you regarding your request, product availability, quotations, samples, shipping coordination, or related business matters.

You may ask us to stop sending non-essential business communications at any time.

13. Children’s Privacy

Our website and services are intended for business users and commercial buyers. We do not knowingly collect personal information from children.

14. Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of those external websites.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, legal requirements, or data practices. The updated version will be posted on this page with a revised “Last Updated” date.

16. Contact Us

For questions about this Privacy Policy, please contact Al-Yassin Farms through the official contact form available on our website.